Phyathai 1 International Relation Center is a unique and complimentary service designed to provide streamlined access and individual cultural support for our international patients, to create warmth and impression in every moments since entering into the hospital, receiving the treatment, and in the end of the treatment to ensure that every patients receive the best experience with Phyathai 1 Hospital.



International Relation Services Include

  1. Interpretation services for English, Cambodian, Burmese, Chinese, Philippines, etc.
  2. Transparent price estimate for the course of treatment.
  3. Medical Inquiry service to provide patients with a free specialist recommendation on treatment.
  4. Medical report preparation.
  5. Shuttle service to airport and hotel.
  6. Hotel booking service.
  7. International insurance and Third Party Payment assistance.
  8. Embassy contact assistance and foreign organizations contact service.
  9. Special food service.
  10. Consultation and introducing initial treatment via E-mail.
  11. Provide advice of foreigner health care living in Thailand.
  12. Travel and accommodation help and advice.
  13. Health check-up service to apply for a visa or extend a visa.
  14. Complimentary visa extension assistance services.

 

International Relation Center, Building 1, 1st floor

Phyathai 1 Hospital, Bangkok, Thailand

For more information or to receive support, please contact:

Phone: (+66)2 201- 4600 Ext.2148

E-mail: ircp1@phyathai.com.

Medical Traveler Check Lists
How to Prepare Yourself for Medical Travel in Thailand?

We have a checklist to help you better prepare your medical travel itinerary, please take a look at this travel checklist.

  1. your passport : Check if your passport is valid and if you need a visa to travel to the destination country or not.
  2. Purchase travel insurance : Make your trip enjoyable and peace of mind with Travel insurance, to protect you against unseen events, such as flights cancellation, delayed flights, lost baggage, emergency on board, theft etc. Make sure the insurance you purchase covers your special medical needs.
  3. Financial : Organize how you will finance your medical payment, such as cash or credit card, and make sure additional cash in the local currency. Before going abroad, notify your bank and your credit card company of your medical travel, to prevent banks from treating the transaction as suspicious and blocking your account.
  4. Keep important medical documents with you : Keep all of your medications in your hand luggage. Copies of any tests, x-rays, CT scan or any imaging diagnosis outcomes, your blood test or medical histories relating to your medical problem. A medical summary is very helpful to pack in case of any emergency during your travels.
  5. Check the destination country weather forecast.
  6. Carry necessary medication to last through your trip.
  7. Check if it is necessary for you to get certain vaccinations.
  8. Purchase flight tickets. Make sure you already sent the itinerary to whose will pick you up from the airport.
  9. Ensure that you have a contact data of your healthcare provider, your assistance or your transport provider.
  10. Copies of your passport and immunization records is required, keep them in a separate location. It’s much easier to get a replacement of your passport if you’ve got a copy.

What should I take with myself?

  1. Mobile phone with a charger.
  2. Personal documents such as ID card, passport and visa.
  3. Credit/debit card and some additional cash in the correct local currency.
  4. Daily medication, if any, in original packaging; any type of information regarding any chronic diseases that you may have.
  5. Medical records, including current diagnosis, films (X-ray, MRI, CT scan, ultrasound), biopsy results and your contact information.
  6. Items for entertainment purposes during your medical travel trip; for example, books, music players.
  7. A basic set of toiletries such as soap, shampoo, toothbrush and toothpaste, shaving kit, deodorant, sanitary napkins.
  8. A set of clothes for your physiotherapy and rehabilitation, if it is required after surgery; this may include tracksuit and a pair of sneakers.
  9. Sleep essentials such as pajamas, earplugs and your favorite small pillow or blanket.

HEALTHCARE AND QUARANTINE AT PHYATHAI 1 HOSPITAL

By the reason of COVID-19 pandemic, Thai authorities imposed the regulations regarding a permission to enter the Kingdom of Thailand. Therefore, a person who needs to receive medical treatment in Thailand must comply the regulations, including quarantine upon arrival.

Phyathai 1 Hospital is ready to accept the patients to provide healthcare as well as quarantine of the patients and their companions during this pandemic time.



REQUIRED DOCUMENTS:

  • Affidavit of support. (Only for patient with companions. Prepared by Phyathai 1 Hospital in attachment, signed by the patient and/or companions.)
  • Copy of the patient's passport with a certified signature (newly signed).
  • Copy of the companion's passport(s) with certified signature(s) (newly signed) [At most. 3companions].
  • COVID-19 test result within 72 hours before departure. (DO NOT attempt to get the COVID-19 test before the approval is confirmed.)
  • Flight ticket. (if available).
  • Fit-to-travel or Fit-to-fly certificate issued by a licensed doctor in the current country, within 72 hours before departure. (Please do not seek for this item yet. We shall alert you when to visit the doctor for this certificate.).
  • Insurance policy (or Guarantee letter from the Embassy) covering the treatment of COVID-19 .
  • USD 100,000 each, for the patient and each companion.
  • Proof of financial status, e.g. bank statement.
  • Referral letter from a doctor in current country, stating the need to seek for treatment in Thailand.
  • Updated medical report with relevant investigation results.

After receiving and processing the documents above, Phyathai 1 Hospital will submit a Confirmation Letter to the Thai authorities in order to request for a permission for the patient and companions to enter the Kingdom of Thailand. Once approved, a copy of the Confirmation Letter will be sent to the patient to be submitted to the Royal Thai Embassy in the current country, then the patient will receive the Certificate of Entry (COE) from the Embassy.

PROTOCOL FOR QUARANTINE IN PHYATHAI 1 HOSPITAL:

  • A patient and companion(s) will be subject to a quarantine in Phyathai 1 Hospital for the duration of 14+2 days from the day of arrival into the Kingdom of Thailand. (The first day of arrival is referred to as day 0 and quarantine is completed on day 15)
  • Only one companion can stay with the patient in the negative-pressure room, the 2nd and 3rd companion(s) will be in a (separated) single room during the quarantine period.
  • A patient will only be allowed to leave the room for medical investigations and procedures required, while companion(s) will remain in the room throughout the quarantine period, except for visiting the patient at certain times of the day.
  • Fever and respiratory tract symptoms will be monitored on a daily basis.
  • Nasopharyngeal and oral swabs for real-time Polymerase Chain Reaction (RT-PCR) test for COVID-19 (SARS-CoV-2) will be performed 3 times: on day 0, 5-7 and 11-13.
  • If the test result for COVID-19 is detectable (positive), the infected individual will be cared for in Phyathai 1 Hospital on their own expenses (under insurance coverage).
  • The approvals from the Embassy of the patient's nationality as well as the Ministry of Foreign Affairs are needed before returning home (the process takes 2 – 3 days)

Foreign nationals, who are permitted to enter the Kingdom of Thailand
as patients seeking for medical care, can only be quarantined in the hospital upon arrival.

SAFETY AND SECURITY

The Kingdom of Thailand attracts thousands foreigners around the world by cultural and attractive places. Although tourists and residents of Thailand can enjoy sigthseeing and safety throughout their time in Thailand, it’s essential to be aware of the current situations of Thailand.

Political Situation in Thailand

Thailand government is based on a constitutional monarchy, in which a Prime Minister serves as head of a parliamentary government and a hereditary Thai king functions as head of state, currently under King Maha Vajiralongkorn, who ascended the throne in December 2016. Nowadays Thailand has a consistency and fairly information and journalism system, where the most update political situations and realities are covered both in English and Thai.

Traveling in Thailand is simple, you may go sigthseeing with cars, taxi, buses, trains, extensive subway system, planes, and boats making it possible to reach mostly all areas of the country. For those who prefer to drive in Thailand, there are some important points to consider regarding the driving laws and regulations in Thailand. The Driving website in Thailand provides comprehensive information on the rules, regulations, and expectations that come along with driving in Thailand.

For more information about entering Thailand during Covid-19 outbreak and situation reports: https://www.who.int/thailand/emergencies/novel-coronavirus-2019/getting-to-thailand-during-covid-19-outbreak

For more information about entering Thailand please find from Ministry of Foreign Affairs website : http://www.mfa.go.th/main/en/home

Please find General Tourism Information from this website : https://www.tatnews.org/general-tourism-information/

For more information about the driving rules, regulations, please visit website: http://driving-in-thailand.com/

Or please find information about tourism in Thailand from our Tourismthailand website https://www.tourismthailand.org/

ENTRY REQUIREMENT

Prior to confirming your appointment or treatment at Phyathai 1 Hospital, you should consider the entry requirements of Thailand. You may need to get vaccinated or apply for a visa in order to enter the Kingdom of Thailand.

Health and Vaccinations

Due to the Thailand climate is tropical . The CDC and WHO recommend tourists to get vaccinated before entering into Thailand, for example;hepatitis A, hepatitis B, typhoid, cholera, yellow fever, Japanese encephalitis, rabies, meningitis, polio, measles, mumps and rubella (MMR), Tdap (tetanus, diphtheria and pertussis), chickenpox, shingles, pneumonia and influenza.

Please see more specific vaccine recommendations that may apply to specific people before entering Thailand. https://wwwnc.cdc.gov/travel/destinations/traveler/none/thailand?s_cid=ncezid-dgmq-travel-single-001

The Situation of Infectious Diseases in Thailand can be found on the following websites: www.ddc.moph.go.th (Department of Disease Control, Ministry of Public Health, Thailand)

IMMIGRATION AND CUSTOMS

Due to Covid-19 pandemic, if any tourist and medical travel patient need entering Thailand, you need to obtain a either tourist visa or medical visa in advance of arrival, may vary depending on your country of origin. Most tourist visas are awarded for a period of 15 days to 30 days, for medical visa are able to extended for 90 days. with the possibility of extending depends on the discretion of the appropriate authorities. Passport holders from some countries are granted a visa on arrival entry to the Kingdom of Thailand, click here to learn more about General Information of a foreign citizen who wishes to enter the Kingdom of Thailand.

For more information on visa requirements, please enquire with the www.immigration.go.th and Thai Embassy located in your countries. You will be required to obtain a valid visa prior to your visit to Thailand.

TRAVEL ADVICE AND SUPPORT

Once you’ve decided to explore Thailand, you may need to know more specific information and how you can make the perfect trip here. The best place to start your research would be the Tourism Authority of Thailand’s website, which covers a wide range of topics such as:

TRAVEL RISK MANAGEMENT

Advice and Assessment before traveling for Medical care or Surgical care.

Section I: TRAVELING BY AIR

In general,if you have these following conditions; it is prohibited to travel by air.

  • Have a recent heart attack or stroke. Or any type of surgery, especially stomach, brain, eye, orthopedic (bone and joint) surgery including stomach, eye, or head injury.
  • Have an implanted cardiac device such as pacemakers, cardiac resynchronization therapy (CRT) devices and implantable cardioverter defibrillators (ICD). Don’t forget to carry your personal device identification card with you at all times.
  • Have flu-like symptoms with or without tuberculosis like symptoms such as prolonged cough, weight loss, night sweat, fatigue, fever, and chest pain for more than 2 weeks. You should continue treatment until this symptoms have resolved completely.
  • Have passed 36 weeks of pregnancy (or 32 weeks if you are carrying twins, triplets, etc.) during the flight.
  • Deep vein thrombosis can occur during a long-distance flight, you should get up and walk regularly when permitted by the staff on the aircraft. Bend and stretch your legs and wiggle your feet at regular intervals (for example every 30 minutes) to encourage your circulation.
  • Are suffering from the below signs and symptoms.
    • Any disease that you can easily spread to other people.
    • A fever of 100 degrees Fahrenheit (38 degrees Celsius) or greater.
    • Breathlessness at rest, difficult breathing.
    • Bruising or bleeding (without previous injury).
    • Confusion.
    • Chest pain.
    • Diarrhea that does not go away.
    • Psychotic illness except when fully controlled.
    • Skin rash.
    • Severe sinus, ear, or nose infections.
    • Vomiting that does not go away (other than motion sickness).

During the flight:

  • Keep all of your medications in your hand luggage.
  • Drink plenty of water to prevent hydration and to help loosen your sputum which can keep your chest clear from low humidity levels in air cabin.
  • During a long-distance flight of 4 hours or longer, please see https://www.cdc.gov/ncbddd/dvt/travel.html, If you have a higher risk of developing deep vein thrombosis, your doctor can help you work out what measures you may need to take prior to flying. This may include graduated compression stockings, aspirin, or anticoagulants.
  • If you need oxygen during the flight, this must be requested in advance. A Medical Information Form, stating your current clinical condition and the reason for oxygen requirement, must be filled out and submitted to the airlines. It may take 3-5 working days to process and subjected to the airlines approval.

Section III: PRE – OPERATIVE PREPARATION

  • Please inform your doctor before the surgery if you have an existing medical condition for which you are taking medication and/or you have undergone any previous surgeries.
  • If you have any underlying diseases: cardiovascular disease / diabetes / high blood pressure / asthma / cancer / or any allergic to any medications and any medicines you are taking, current treatment and correlating diagnosis, please inform physician in advance.
  • If you are taking anticoagulants like aspirin, Persantin®, Ticlid®, Plavix®, warfarin, Orfarin®, heparin, and Fraxiparine®, herbal supplements, and vitamins, especially vitamin E, stop these medications/supplements at least one week before the surgery or as recommended by your doctor.
  • If you drink alcohol and smoke regularly, please stop for at least one week before the surgery to reduce the chances of complications.

PLAN YOUR TREATMENT

If you plan to receive treatments with Phyathai 1 Hospital . This will be a conclusion how you can arrange your trip and plan your treatment.

  1. Our online channel
  2. Finding a doctor or asking for advice, searching for our doctors from page: find a doctor in our website to help you find doctors who meets your requirements. Making your appointment you can make a doctor appointment at our make an appointment form. We will process your request and confirm your appointment by email. Or contact our International Relation Center for pre-appointment in your native languages.
  3. Arrange travel You can contact our International Relation Center (+66)2 201 4600 Ext.2148 to help you arrange your travel ,residence reservation and travel information or please send your inquiries to ircp1@phyathai.com.

For the patients’greatest benefits and cooperation with healthcare provider. Therefore, the Medical Council, Nursing and Midwifery Council, the Pharmacy Council, the Dental Council, Physical Therapy Council, the Medical Technology Council, and Art of Healing Committee together announce Declaration of Patient’s Rights and Responsibilities as follows:

Patient’s Rights

  1. Patients have the rights to receive medical care from healthcare professionals without discrimination as stated in the constitution.
  2. Patients have the rights to receive truthful and sufficient information regarding to his/her illness, investigation, treatment, as well as benefits and risks from healthcare professionals in an appropriate language before making a decision to consent except in a case of emergency and life-threatening conditions.
  3. Patients with life-threatening conditions have the rights to receive immediate medical treatment from healthcare professionals without the need to request for help.
  4. Patients have the rights to know the name, surname, and profession of the healthcare personnel in charge.
  5. Patients have the rights to ask for an opinion of another healthcare professionals and have the rights to request for a change to other healthcare professionals or medical facility that comply with the terms and conditions of respective health insurance.
  6. Patients have the rights to confidentiality of medical information except when a consent is provided or when the information is required by healthcare professionals to provide direct medical benefits.
  7. Patients have the rights to be completely informed regarding to the role in the research and the risks involved in order to make decision to participate in/or withdraw from the medical research being carried out by health care provider.
  8. Patients have the rights to make a request for information in their medical record which comply with hospital’s procedures as long as the request does not violate the rights of others.
  9. A parent or legal guardian may use the rights on behalf of the patient who is under 18 years old or physically or mentally incompetent.

Patient’s Responsibilities

  1. Patients are responsible for asking for information and potential risks before signing consent form or refusing to receive medical diagnosis or treatment.
  2. Patients are responsible for providing complete and truthful of information and facts regarding medical conditions to the responsible healthcare professionals.
  3. Patients are responsible for cooperating and following healthcare professionals’ recommendations in the course of treatment and should inform healthcare professionals’ when the compliance may not be possible.
  4. Patients are responsible for cooperating and complying with the following hospital’s rules and regulations:
    • Patients are responsible for providing complete and correct information for reimbursement from an insurance company as soon as possible after receiving an invoice from the hospital.
    • Patients are responsible for not leaving the hospital facility without a permission from the doctor to ensure patient safety.
    • Patients are responsible for direct cooperation with hospital management representatives to resolve a complaint.
    • Patients are responsible for providing copies of advance directive, living will, and written decision of preferred treatment options.
    • Patients are responsible for the medical appointments or inform the hospital if rescheduling is needed.
    • Patients are responsible for bringing personal items essential for the hospital stay but not valuables.
    • Patients are responsible for receiving medical and nursing care only from the hospital but not by other persons or by themselves except when instructed by the hospital to do so.
  5. Patients are responsible for treating healthcare professionals, other patients, and visitors with courtesy and respects.
  6. Patients are responsible for informing about health insurance benefits with proper documentation/evidences to the hospital.
  7. Patients are responsible for being aware of the following facts:
    • Healthcare professionals who perform standard and ethical practice are protected by the law and have the rights to be protected from wrongful accusation.
    • Medical care refers to a current medical practice that is based on scientific evidence to show higher benefits than risks to the patient.
    • Medical care cannot provide successful diagnosis, prevention, and treatment for every diseases or conditions.
    • Any medical care can result in unexpected consequences or has risks of leading to adverse events, despite in fact the healthcare professional have been extremely careful in any situation.
    • Any test for disease screening, diagnosis, and treatment monitoring might have inaccurate result because of technological limitation and other uncontrollable factor by current standards.
    • Healthcare professionals are allowed to use their own discretion in choosing treatment by medical knowledge, ability, limitation, objectivity and circumstances. This also includes consultation and transfer in consideration of patient’s rights and benefit.
    • For patient’s greatest benefit, Healthcare professionals may give suggestion or refer patient to other appropriate clinics. In this case patient must not be emergency or life threatening situation.
    • Course of medical treatment provided by healthcare professionals might be compromised if necessary health information is not disclosed by the patient.
    • Emergency room is only for patients who are in emergency and life-threatening condition.

FINDING YOUR WAY TO PHYATHAI 1

For patient and family’s convenience from the moment you land in Bangkok. Phyathai 1 Hospital offer a personalized approach to serving the unique needs of our patients as follows:

  • Shuttle service to hospital and hotel.
  • Phyathai 1 Hospital provides complimentary shuttle service from Suvarnabhumi International Airport / Don Mueang International Airport to Phyathai 1 Hospital or hotels close by the hospital. Our International Relation Center will arrange shuttle service schedule according individual’s itinerary.  

    For more information or to receive support, please contact:

    Phone: (+66)2 201- 4600 Ext.2148

    E-mail: ircp1@phyathai.com.

MAPS AND DIRECTIONS TO PHYATHAI 1




PHYATHAI 1 HOSPITAL

364/1 Sri-ayuchaya Rd., Ratchatevee,

Bangkok 10400 Thailand


SAFE AND CLEAN TRANSPORTATION

For patient and family’s cleanliness and safety in transportation, Phyathai 1 Hospital has enhanced the preventive measures by applying disinfectant solution in every areas of shuttle before and after use.



SAFE & CLEAN HOSPITAL

Phyathai 1 Hospital has enhanced preventive measures and upgraded standard guidelines to maintain a sterilized & infection controlled environment.

  • Air Disinfection Producing clean air with the use of the HEPA FILTER air purification system that eliminates bacteria through UVC light every 30 minutes. Facilitate acceptable indoor air quality through ventilation and filtration system.
  • Water Purification International standardization of water purification through reverse osmosis (RO) system.
  • Isolation Room Aseptic controlled environment with the use of UVC light projector.


Find Doctor & Book an Appointment with us

ADMISSION PROCEDURES

When you arrive at the hospital, our staffs will be pleased to assist you to process your check-in. Your doctor or the hospital staff will have made the necessary reservations for your admission and guided you through the admission process.

Patients will be required to do the following:

  • Understand the Information on infection control, prevention and patient safety.
  • Confirm the type of inpatient room type which you will be staying in.
  • Complete an Admission Form and verify who will be responsible for your medical expenses.
  • All patients are required to pay a deposit for their treatment.
  • According to Thai law, the Hospital is only allowed to treat patients who have given their permission. You will need to sign a Consent of Medical Treatment form. (This is standard practice in Thailand)
  • Additionally, if you need to undergo any minor or major surgery, you will be asked to sign ‘Acceptance of Medical Treatment’ form in order to give permission to the Hospital to proceed.

WHAT TO PROVIDE US

  • Passport with Arrival stamp by Thai Immigration Bureau
  • Any medical benefits card or letter of guarantee from your insurance company/employer (only applicable for companies that have credit arrangements with the hospital)

ADMISSION TIME

Patients can check-in anytime depending on the physician’s recommendation and the patient’s scheduled procedure(s).

Contact Admission Office

  • 7am to 8pm: Upon arrival at the hospital, please proceed to the first floor of the Building 1 to check-in.
  • 8pm to 7am: Upon arrival at the hospital, please contact the registration desk at the emergency room on the first floor of the Building 1 to check-in.

VISITING GUIDE

Patients staying in private single room can welcome visitors 24 hours. For patients staying at regular wards, we have these simple rules.

Visiting the Regular Ward

Recommended time is 6 am to 10 pm. After 10 pm, visitors must first register at the nurse station. Once the visitation is approved by the patient, hospital staff will then accompany the visitor to the patient’s room.

Visiting the Critical Care Units

Visitation is only allowed from 9 am to 12 am and from 2 pm to 10 pm. Visitation is strictly prohibited during all other hours.

Only two visitors will be allowed in a patient’s room at a time.

CUSTOMER SERVICE

Our International Relations Center (IRC) are proficient in a large number of languages, such as, English, Chinese, Cambodian, French, Burmese, and they are ready and most willing to accompany you and assist you through the medical treatment process for your smooth visit.

  • Assisting with clinical enquiries
  • Scheduling medical appointments
  • Coordinating with the admission process
  • Making a hotel reservation, Travel arrangement
  • Assisting with visa procedures; Visa extension
  • Arranging for the transportation: Airport or Hotel pickup
  • Business Services (contact point)

SPECIAL PACKAGES FOR QUARANTINE

We offer special package price for foreigners who purchased the 14 days Hospital Quarantine (HQ) Package.

  • 20% Discount on Check-up packages
  • 40% Discount on Hormone packages
  • Flu vaccination for 650 THB

For more information, click here

SAFE SURGERY

We are committed in keeping you safe and worry-free during your surgery and treatment care. We prioritize your safety through enhanced preventive measures and maintain a sterilized controlled environment instituted in all medical facilities & procedures so you can feel comfortable while receiving the medical attention you need.



FACILITIES AND SERVICES

We have a range of facilities and services available to ensure your stay is comfortable.

Room services

We offer a variety of room and facility options to suit patient needs. They range from Silver room to Suite room that concerned with your safety and comfort. With preventive measures to maintain a sterilized and infection control environment, our rooms are cleaned and sterilized with UVC light projector for an aseptic controlled environment.



Room Accommodation

  1. Air-conditioner
  2. Telephone
  3. Couch
  4. Nurse call systems
  5. Wardrobe
  6. Personal Safe
  7. Refrigerator and TV
  8. Dining facilities
  9. Bathroom complimentary

Telephone services, nursing services, in-house entertainment, meals and dietetic service, room security and general housekeeping services are provided.

Shop & Restaurant

Various shop and restaurant are provided during your stay, bakery, snacks, food and drink. Also supplements, skincare products, medical supplies, nail spa and salon are ready to service you and your family members.

ATM & Banks

ATM’s located at the hospital, first floor of the building 2 for 24 hours a day See our banks and ATMs list.

Parking

Our car park is open 24 hours daily

PAYMENT OPTION

Payment can be made by self-payment, or using health insurance. More details about each type of payment can be found below.

Self-pay

If you are self-pay patient, we will give you the estimate of your medical treatment cost when you first contact to have appointment with Phyathai 1 Hospital,

  • The estimate will include all of the procedures and services of your treatment.
  • If you need additional treatment that is not included in the estimate, you may need to arrange for additional payment prior to receiving those services.
  • Full payment, based on the estimate, is required before any medical services can be rendered.
  • Payment must be made in THAI BAHT. You may pay by cash, credit card, debit card or wire transfer.
  • In case of using other currencies cash, please check whether it on our list and use our announced exchange rate.
  • The declaration with our customs department is needed when you arrive Thailand airport with cash or cash equivalent in any currency more than USD 15,000 (no limit for Thai Baht)

Refund Policy

  • The deposit will be refunded when the procedure is done and there is excess amount.
  • Full refund of deposit for cancellation of procedure in advance and no setting up cost incurred.
  • If payment is made by cash / debit card / money transfer / wire transfer, the refund will be by cash / money transfer / wire transfer base on Thai Baht. There is no cost for cash / debit card / money transfer refund but the wire transfer is subjected to bank fee and bank exchange rate.
  • If payment is made by credit card, the refund will be through credit line and will be shown in your statement.

For payment, Phyathai 1 Hospital accepts:

  • Cash; in Thai Baht. In case of having other currencies, please check whether it on our list and use our announced exchange rate.
  • Wire Transfer; Must be done 5 business days in advance to verify receipt. Please contact your local referral office or the hospital for essential details of wire transfers application.
  • Credit Card / Debit Card; You can pay at the hospital with credit cards/debit cards using any of the following international payment networks: VISA, MasterCard, American Express, JCB and China Union Pay (CUP).
  • Please note: If you are having in-patient medical services, full payment based on estimate is required prior to having your medical treatment.

Insurance

If you are paying through health insurance, please check the coverage with your insurance company to understand your benefits and make sure that Phyathai 1 Hospital is included in their contracted provider. Before you call to schedule your appointment, please prepare your insurance card, insurance company name and policy number and aware of the following;

  • If Phyathai 1 Hospital has an established agreement with your insurer, then payment conditions will be determined by that agreement. If not, you will be asked to pay for treatment first and then submit a claim to your insurer for reimbursement.
  • Packages and Promotions: These are not available for patients who are using insurance to pay for their procedures. Package and promotional pricing is available only to those patients that self-pay for their procedures.

DISCHARGE CHECKLIST

There will be a list of instructions to follow after leaving the hospital. You and your caregiver should read and understand the instructions.

Your plan should include the following:

  • A description of your medical problems, including any allergies.
  • A list of your all medicines and how and when to take them. Have your provider highlight any new medicines and any that need to be stopped or changed.
  • How and when to change bandages and dressings.
  • Dates and times of medical appointments. Make sure you have the names and phone numbers of any providers you will see.
  • Who to call if you have questions, problems, or have an emergency.
  • What you can and cannot eat. Do you need any special foods?
  • How active you can be. Can you climb stairs and carry things?
  • Following your discharge plan can help you recover and prevent further problems.

FOLLOW UP & HOMECARE SERVICES

You are likely to need follow-up rehabilitation at home after you are discharged. We can provide the equipment you need to continue your recovery such as a hospital bed, wheelchair or commode chair.

For follow-up with medical conditions, please provide your contact details to our nurses so our coordination physicians and international relation officers will contact you directly after discharge. 

DOCUMENT SERVICES

Our international relation team provides document services for your departure.

  • Medical Certificate : A medical certificate or doctor’s certificate is a written statement from a physician or other medically qualified health care provider which is issued for a variety of reasons including certification of a patient’s illness, certification of a patient’s fitness or certification of a patient’s recovery from a medical condition.
  • Fit to fly Certificate : Some airlines require medical letter/certificate confirming that the patient’s medical condition is currently stable and suitable to travel.
  • Medical Records : Medical records are information concerning a patient’s health care such as recent doctor visits, discharge summaries, medications, allergies and lab results
  • Insurance reimbursement papers : Such as the medical certificate, medical records and receipts along with the detailed information.

Please note: Document request process takes 3 – 7 days depending on doctor schedules, and fee may be applied depending on the document type.

TRANSPORTATION ARRANGEMENTS

We offer complimentary transportation service for our patients and family members to Suvarnabhumi Airport (SUV) or Don Mueang International Airport (DMK). Please provide the following information to our international relation team.

  • Passengers passport number
  • Date of departure
  • Time of departure
  • Flight no.
  • Total number of passengers to be picked up

Please note: The booking must be arranged not less than 24 hours before your travel date.

PATIENT SASTIFICATION

Your feedback towards our healthcare services is valuable to our organization as we strive to improve our services every day.

Medical tourism, international travel for the purpose of receiving medical care. Many patients engage in medical tourism because the procedures they seek can be performed in other countries at relatively low cost. In addition, some patients travel to specific destinations to undergo procedures that are not available in their home country.

Why is Thailand the Best Place for Medical Tourism?

Thailand is able to dominate medical tourism thanks to its competitive low cost of medical care, high quality treatment and its well-established tourism industry. There are over 1,000 hospitals in Thailand, of which over 470 are private facilities.

Medication Tourism at Phyathai 1 Hospital

We would like to keep our patients healthy both for mental and physical state with international medical management knowledge and attentive customer service along with the uniqueness of Thai; the service model that creates value and benefits basing on customer satisfaction, and also get a reasonable price comes with service quality.

Certified Tourist Attraction

Certified Tourist Attraction

By Amazing Thailand Safety & Health Administration (SHA)

“ SHA provides sanitation and safety standards for tourists ”Aim to make tourism a part of Thailand’s disease prevention measures and ensure that both Thai and foreign tourists have a positive experience, that they are happy and confident in the sanitation and safety standards of Thailand’s tourism products and services.

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Adress: 24 Soi Sukhumvit 57 Khlong Toei Nuea Vadhana Bangkok 10110
Telephone: 020722882, 020722885
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Adress: 598 Soi Phayanak Thanon Phetchaburi Ratchathewi Bangkok 10400
Telephone: 0822979665 ,022162366
Website:www.vela360hotels.com
Email: gm@velabangkok.com

Shopping mall

King Power Rangnam

King Power Duty Free Complex is only moments away from Victory Monument BTS Skytrain Station. Likewise, within an easy reach to the Phaya Thai Airport Rail Link to Suvarnabhumi Airport.

Central World

The Largest Lifestyle Shopping Destination in Thailand

Platinum Fashion Mall

360° of Fashion Thailand Largest Wholesale & Retail Shopping Destination

Platinum Fashion Mall

360° of Fashion Thailand Largest Wholesale & Retail Shopping Destination

Restaurant

Somboon Seafood

Somboon Seafood, famous for its original fried curry crab, opened its doors over 50 years ago, serving a variety of fresh seafood alongside a special in-house sauce.

Travel Agency

SEA-HILL MANIA TRAVEL CO.,LTD.

Sea-Hill Mania Travel offer High quality of service and quick response to serve our valued customer. Providing service for Seminar organizer, Private Tour for domestic, inbound and outbound, worldwide air ticket, Hotel reservation, etc.

Telephone: 0863305660, 021204963
Website: https://seahillmaniatravel.weebly.com
Email: sea_hillmaniatravel@hotmail.com

T&A FIRST CHOICE CO.,LTD.

The comprehensive tourism service specializes in airline ticket reservations, accommodation, rental cars, national group integration, and overseas expansion.

Telephone: 021361623, 021361624
Website: http://www.ta1choicetravel.com
Email: ta1choicetravel@gmail.com

Exclusive at Phyathai 1

Chat & Shop

During staying in Phyathai 1 Hospital the patient can shopping at Central with Chat & Shop via Line application.