HEALTHCARE AND QUARANTINE AT PHYATHAI 1 HOSPITAL
Due to the COVID-19 pandemic, Thai authorities have imposed regulations regarding a permission to enter the Kingdom of Thailand for those who need to receive medical treatment in Thailand except for treatment for COVID-19. The patient, including their accompanying escorts (no more than 3 at maximum) must comply with the regulations and mandatory quarantine period upon arrival.
Phyathai 1 Hospital is a qualified healthcare provider registered under the standards set by Thailand Ministry of Health to provide Alternative Hospital Quarantine (AHQ) to all international patients and their companions during this pandemic time.

REQUIRED DOCUMENTS:
- Copy of the patient's passport with a certified signature (newly signed).
- Copy of the companion's passport(s) with certified signature(s) (newly signed) [At most. 3companions].
- Updated medical report with relevant investigation results.
- Referral letter from a doctor in current country, stating the need to seek for treatment in Thailand.
- Proof of financial status, e.g. bank statement.
- Insurance policy with an amount of USD 100,000 for each patient and companion, covering the treatment of COVID-19.
- Affidavit of support. (Only for patients with companions. Prepared by Phyathai 1 Hospital in attachment, signed by the patient and/or companions.).
- Flight ticket. (If available).
- Fit-to-travel or Fit-to-fly certificate issued by a licensed doctor in the current country, within 72 hours before departure. (Please do not seek for this item yet. We shall alert you when to visit the doctor for this certificate.).
- Fit-to-travel or Fit-to-fly certificate issued by a licensed doctor in the current country, within 72 hours before departure. (Please do not seek for this item yet. We shall alert you when to visit the doctor for this certificate.).
After receiving and processing the documents above, Phyathai 1 Hospital will submit a Confirmation Letter to the Thai authorities in order to request permission for the patient and companions to enter the Kingdom of Thailand. Once approved, a copy of the Confirmation Letter will be sent to the patient to be submitted to the Royal Thai Embassy in the current country, then the patient will receive the Certificate of Entry (COE) from the Embassy.
PROTOCOL FOR QUARANTINE IN PHYATHAI 1 HOSPITAL:
Non- Thai nationals, who are permitted to enter the Kingdom of Thailand as patients seeking for medical care, can only be quarantined in the hospital upon arrival.
SAFETY AND SECURITY
The Kingdom of Thailand attracts thousands of tourists and foreign residents from around the world, all drawn to its diverse landscapes, the most famous cuisine in the world, culture and festivals. Although tourists and residents of Thailand can enjoy sightseeing and safety throughout their time in Thailand, it’s significant to be aware of the current situations facing Thailand.
Political Situation in Thailand
Thailand government is based on a constitutional monarchy, in which a Prime Minister serves as head of a parliamentary government and a hereditary Thai king functions as head of state, currently under King Maha Vajiralongkorn, who ascended the throne in December 2016. Nowadays, Thailand has a consistency and fairly information and journalism system, where the most current political situations and realities are covered both in English and Thai.
Traveling in Thailand is simple; you may go sightseeing with cars, taxi, buses, trains, extensive subway system, planes, and boats making it possible to reach mostly all areas of the country. For those who prefer to drive in Thailand, there are some important points to consider regarding the driving laws and regulations in Thailand. The Driving website in Thailand provides comprehensive information on the rules, regulations, and expectations that come along with driving in Thailand.
For more information about the driving rules, regulations, please visit website: http://driving-in-thailand.com
For more information about entering Thailand please find from Ministry of Foreign Affairs website : http://www.mfa.go.th/main/en/home
Please find information about tourism in Thailand from our Tourismthailand website https://www.tourismthailand.org/
ENTRY REQUIREMENT
Prior to confirming your appointment at Phyathai 1 Hospital, you should consider the entry requirements of Thailand. This may include the need to get vaccinated or apply for a visa in order to enter the Kingdom of Thailand.
Health and Vaccinations
As with traveling to most other countries, health authorities advise all travelers to always make sure that they’re up to date on all their vaccinations before the trip. Every traveler needs to be up to date on their routine vaccinations, which are: the diphtheria – tetanus – pertussis vaccine, the chickenpox vaccine, the polio vaccine, the measles-mumps-rubella (MMR) vaccine, and your regular flu vaccine.
Additionally, please see the table below for more specific vaccine recommendations that may apply to specific people before entering Thailand.
Please see more specific vaccine recommendations that may apply to specific people before entering Thailand. https://wwwnc.cdc.gov/travel/destinations/traveler/none/thailand?s_cid=ncezid-dgmq-travel-single-001
The Situation of Infectious Diseases in Thailand can be found on the following websites:
www.ddc.moph.go.th (Department of Disease Control, Ministry of Public Health, Thailand)
IMMIGRATION AND CUSTOMS
Visiting Thailand as a tourist or a medical travel patient, you need to obtain a Certificate of Entry or Medical Visa, in advance of arrival, may vary depending on your country of origin. Most medical visas are awarded for a period of 30 days to 90 days, with the possibility of extending depends on the discretion of the appropriate authorities. During Covid-19 situation, passport holders of some countries are still prohibit to entry to the Kingdom of Thailand
For more information on visa requirements, please enquire with the www.immigration.go.th and Thai Embassy located in your countries. You will be required to obtain a valid visa prior to your visit to Thailand.
For more details on the list of countries that require a visa, please visit the http://www.consular.go.th
or more Thailand visa information, visit www.thaiembassy.com.
TRAVEL ADVICE AND SUPPORT
Once you’ve decided to explore Thailand, you may need to know more specific information and how you can make the perfect trip here. The best place to start your research would be the Tourism Authority of Thailand’s website, which covers a wide range of topics such as:
TRAVEL RISK MANAGEMENT
Travel Checklist
Once your appointment at Phyathai 1 Hospital via ircp1@phyathai.com. has been confirmed; our medical travel team will contact you within 24 hours and send you important information you need to know before traveling in order to help you prepare your medical travel itinerary. Please refer to the travel checklist.
Section I: TRAVELING BY AIR
In general,if you have these following conditions; it is prohibited to travel by air.
- Have a recent heart attack or stroke. Or any type of surgery, especially stomach, brain, eye, orthopedic (bone and joint) surgery including stomach, eye, or head injury.
- Have an implanted cardiac device such as pacemakers, cardiac resynchronization therapy (CRT) devices and implantable cardioverter defibrillators (ICD). Don’t forget to carry your personal device identification card with you at all times.
- Have flu-like symptoms with or without tuberculosis like symptoms such as prolonged cough, weight loss, night sweat, fatigue, fever, and chest pain for more than 2 weeks. You should continue treatment until this symptoms have resolved completely.
- Have passed 36 weeks of pregnancy (or 32 weeks if you are carrying twins, triplets, etc.) during the flight.
- Deep vein thrombosis can occur during a long-distance flight; you should get up and walk regularly when permitted by the staff on the aircraft. Bend and stretch your legs and wiggle your feet at regular intervals (for example every 30 minutes) to encourage your circulation.
- Are you suffering from the below signs and symptoms, please check with your doctor to see when it is safe for you to travel.
- Any disease that you can easily spread to other people.
- A fever of 100 degrees Fahrenheit (38 degrees Celsius) or greater.
- Breathlessness at rest, difficult breathing.
- Bruising or bleeding (without previous injury).
- Confusion.
- Chest pain.
- Diarrhea that does not go away.
- Psychotic illness except when fully controlled.
- Skin rash.
- Severe sinus, ear, or nose infections.
- Vomiting that does not go away (other than motion sickness).
- Dangerous Communicable Diseases according to the notification of the Ministry of Public Health of Thailand. The Ministry of Public Health of Thailand requires the following dangerous communicable diseases: This is a highly contagious disease and can spread quickly. If you find someone who is or is suspected of being a dangerous communicable disease. Must be communicated to the communicable disease control officer. And those who are or are suspected to be contagious or contact with the patient. For safety reasons it may be necessary to isolate the suspected person until medical proven that getting out of contagious stage.
Dangerous Communicable Diseases are as follows.
- Plague
- Smallpox
- Crimean-Congo hemorrhagic fever
- West Nile Fever
- Yellow fever
- Lassa fever
- Nipah virus disease
- Marburg virus disease
- Ebola virus disease-EVD
- Hendra virus disease
- Sever Acute Respiratory Syndrome-SARS
- Middle East Respiratory Syndrome-MERS: Criteria for MERS screening are as follows: Fever with respiratory infections (such as coughing, sneezing, sore throat, dyspnea, and pneumonia) and come from the Middle East or risk areas within 14 days before illness.
- Extensively drug-resistant tuberculosis(XDR-TB)
During the flight:
Air travel requires spending time in security lines and airport terminals, which can bring you in close contact with other people and frequently touched surfaces. Most viruses and other germs do not spread easily on flights because of how air circulates and is filtered on airplanes.
Short Flight
During your trip, take steps to protect yourself and others from COVID-19:
- Wear a mask to keep your nose and mouth covered when in public settings.
- Avoid close contact by staying at least 6 feet apart (about 2 arms’ length) from anyone who is not from your household.
- Wash your hands often or use hand sanitizer (with at least 60% alcohol).
- Wash your hands often or use hand sanitizer (with at least 60% alcohol).
- Avoid touching your eyes, nose, and mouth
Long Flight
Similar to Short Flight plus:
- Wearing mask all time during flight except during having meal; this might be unable in people who have underlying of pulmonary problems. Please consult your physician before travel abroad.
- If you have current medication used, remember to carry with you on board.
- Social distancing is essential; sitting within 6 feet of others, because of long flight may increase your risk of getting COVID-19.
- During a long-distance flight of 4 hours or longer(Also see https://www.cdc.gov/ncbddd/dvt/travel.html), deep vein thrombosis can occur as a result of this inactivity; make sure you get up and walk about regularly when permitted by the staff on the aircraft. Bend and stretch your legs and wiggle your feet at regular intervals (for example every 30 minutes) to encourage your circulation.
- If you have a higher risk of developing deep vein thrombosis, your doctor can help you work out what measures you may need to take prior to flying. This may include graduated compression stockings, aspirin, or anticoagulants.
- If you will need oxygen during the flight, this must be requested in advance. A Medical Information Form, stating your current clinical condition and the reason for oxygen requirement, must be filled out and submitted to the airlines. It may take 3-5 working days to process and subjected to the airlines approval.
Ground transportation
Stay up-to-date.
- Check with local transit authorities for the latest information on changes to services and procedures, especially if you might need additional assistance.
Avoid touching surfaces.
- Limit touching frequently touched surfaces such as kiosks, digital interfaces such as touchscreens and fingerprint scanners, ticket machines, turnstiles, handrails, restroom surfaces, elevator buttons, and benches as much as possible.
- If you must touch these surfaces, as soon as you can, wash your hands for 20 seconds with soap and water or rub your hands with sanitizer containing 60% alcohol.
- Use touch less payment and no-touch trash cans and doors when available. Exchange cash or credit cards by placing them in a receipt tray or on the counter rather than by hand, if possible.
Practice social distancing.
- When possible, consider traveling during non-peak hours when there are likely to be fewer people.
- Follow social distancing guidelines by staying at least 6 feet (2 meters) from people who are not from your household.
- Avoid gathering in groups, and stay out of crowded spaces when possible, especially at transit stations and stops.
- Consider skipping a row of seats between yourself and other riders if possible.
- Enter and exit buses through rear entry doors if possible.
- Look for social distancing instructions or physical guides offered by transit authorities (for example, floor decals or signs indicating where to stand or sit to remain at least 6 feet apart from others).
Practice hand hygiene.
- After you leave the transit station or stop, use hand sanitizer containing at least 60% alcohol.
- When you arrive at your destination, wash your hands with soap and water for at least 20 seconds.
- Wear a mask in public settings and when around people who don’t live in your household, especially when social l distancing is difficult.
- Masks should not be placed on:
- Babies and children younger than 2 years old
- Anyone who has trouble breathing or is unconscious
- Anyone who is incapacitated or otherwise unable to remove the mask without assistance
Section II: Pre – Operative Preparation
- Please inform your doctor before the surgery if you have an existing medical condition for which you are taking medication and/or you have undergone any previous surgeries.
- If you have any underlying diseases: cardiovascular disease / diabetes / high blood pressure / asthma / cancer / or any allergic to any medications and any medicines you are taking, current treatment and correlating diagnosis, please inform physician in advance.
- If you are taking anticoagulants like aspirin, Persantin®, Ticlid®, Plavix®, warfarin, Orfarin®, heparin, and Fraxiparine®, herbal supplements, and vitamins, especially vitamin E, stop these medications/supplements at least one week before the surgery or as recommended by your doctor.
- If you drink alcohol and smoke regularly, please stop for at least one week before the surgery to reduce the chances of complications.
Section III: Travel Risk Assessment
Download Travel Advice and Assessment before Medical and Surgical Care
PLAN YOUR TREATMENT
If you plan to receive your medical treatment with Phyathai 1 Hospital, the information below will summarize how you can arrange your trip and plan your treatment.
- Our online channels below will provide information about our hospital, our clinics and services and our doctors:
- Finding a doctor or asking for advice, searching for our doctors from page: find a doctor in our website to help you find doctors who meets your requirements. Making your appointment you can make a doctor appointment at our make an appointment form. We will process your request and confirm your appointment by email. Or contact our International Relation Center for pre-appointment in your native languages.
- Arrange travel You can contact our International Relation Center (+66)2 201 4600 Ext.2148 to help you arrange your travel ,residence reservation and travel information or please send your inquiries to ircp1@phyathai.com.
SPECIAL ANNOUNCEMENT
(Information on Current International Infectious Disease Situation)
This information is put together for you by the Infection Control Department Phyathai 1 Hospital in accordance with the World Health Organization (WHO), Centers for Disease Control (CDC) and the Ministry of Public Health in Thailand.