Customer Service

Your Hospital Stay (PYT2)

Your Hospital Stay

<h2>Guides for your hospital stay </h2>
Before admission
<ul>
<li>In order to determine the overall health fitness prior to the surgical procedure, the patient will undergo preoperative examination which includes Chest X-Ray, EKG, CBC and Anti-HIV and etc. as appropriated. If the patient has any underlying diseases, they may need to be referred to consult with particular specialist for other necessary tests depending on doctor’s consideration.</li>
<li>Please continue to take your medication as prescribed, unless you have been advised by the doctor otherwise. You should seek specific instructions from your surgeon and cardiologist as to when or which medications should be stopped before the surgery.</li>
<li>Do not smoke 48 hours before surgery as nicotine use affects blood flow and can slow down your recovery and cause complications.</li>
<li>Avoid drinking alcohol for at least 48 hours before your scheduled surgery to minimize the possibility of serious complications both during and after the procedure.</li>
<li>Normally, you should not eat or drink for at least six hours prior to the surgery.</li>
</ul>
&nbsp;
On admission date
<ul>
<li>Please arrive and report punctually at the place of admission, our staff will register and prepare you for the surgery.</li>
<li>Please bring along all your medication currently taking with you, as well as your medication record and instructions for your medications.</li>
<li>Please do not apply makeup, nail polish or wear jewelry or contact lenses on surgery day</li>
<li>Please do not bring valuables items to the hospital. The hospital will not responsible for any loss of your personal belongings or valuables.</li>
<li>If you are going home on the same day of the surgery, please arrange for a relative or friend to accompany you home.</li>
</ul>
&nbsp;
Day of discharge
<ul>
<li>Learn the name of your medication. You should know what they do, how much to take and when to take them.</li>
<li>Some patient require physical rehabilitation at home, this will be instructed by physical therapist before discharge</li>
<li>Physical activity restrictions, wound care instructions and dietary guidelines will also be informed and explained before discharge</li>
<li>A follow-up appointment will be scheduled, please come to follow-up with the doctor as per scheduled.</li>
</ul>
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Nearby Services (PYT2)

Nearby Services

Transportations (PYT2)

Transportations

<img loading="lazy" decoding="async" class="alignleft size-full wp-image-442348" src="https://pyt-storage.sgp1.cdn.digitaloceanspaces.com/wp-content/uploads/2025/08/SUV-transportation-pick-up-guide.png" alt="" width="2481" height="1754" /><img loading="lazy" decoding="async" class="alignleft size-full wp-image-442349" src="https://pyt-storage.sgp1.cdn.digitaloceanspaces.com/wp-content/uploads/2025/08/DMK-transportation-pick-up-guide.png" alt="" width="2481" height="1754" />
Airport &amp; Hotel Transfer Service 
For your convenience, Phyathai 2 Hospital offers transportation services to pick up patients and their companions from Suvarnabhumi Airport or Don Mueang Airport to your hotel or directly to the hospital. We can also arrange transfers from your hotel to the hospital or to the airport. 
To request a pick-up, please make your booking at least one day in advance and provide the following details: 
<ul>
<li>Flight number, arrival date &amp; time (or departure date &amp; time) </li>
<li>Number of passengers </li>
<li>Hotel name &amp; address </li>
<li>Contact number </li>
</ul>
We will be pleased to assist you and ensure a smooth, comfortable journey. 
<ul>
<li>Email: <a href="mailto:onestop@phyathai.com">onestop@phyathai.com</a> </li>
<li>Line Official: pt2_inter </li>
<li>Whatsapp: +6685-482-8383 </li>
<li>Tel: +662-617-2444 ext.2020, 2023 </li>
</ul>

Credit Cards(PYT2)

INTERNATIONAL PATIENT SERVICE 

<img loading="lazy" decoding="async" class="size-medium wp-image-534422 aligncenter" src="https://pyt-storage.sgp1.cdn.digitaloceanspaces.com/wp-content/uploads/2026/06/International-Lounge-1-640x360.jpg" alt="" width="640" height="360" /><img loading="lazy" decoding="async" class="size-medium wp-image-534423 aligncenter" src="https://pyt-storage.sgp1.cdn.digitaloceanspaces.com/wp-content/uploads/2026/06/Inside-International-Lounge-2-640x360.jpg" alt="" width="640" height="360" />
&nbsp;
Welcome all International patients to Phyathai 2 Hospital; we warmly welcome all international patients and are dedicated to helping overseas visitors receive the highest quality medical care. 
Our International Medical Center is designed to provide comprehensive support for patients from around the world, ensuring world-class healthcare in a setting that respects and values diverse cultures, traditions, and backgrounds. 
&nbsp;
<h2>International Relation Center (IRC) </h2>
Because clear communication is essential to high-quality, compassionate care, our International Relations Center provides professional interpretation services for international patients. 
Our multilingual ambassadors are fluent in languages including English, Arabic, Chinese, Cambodian, Burmese, Bangladeshi, Japanese, French, and Spanish. They are ready to accompany you throughout your medical journey, ensuring a smooth, comfortable, and stress-free experience from start to finish 
&nbsp;
<h2>International Correspondence Center (ICC) </h2>
Each year thousands of International patients come to Phyathai 2 Hospital, seeking a consultation, a second opinion and medical treatment. To provide the world-class health care, we have ICC staff to serve as your coordinator in the following services before and during your stay at our hospital. 
<ul>
<li>Assisting with clinical inquiries </li>
<li>Scheduling medical appointments </li>
<li>Coordinating with the admission process </li>
<li>Estimating the cost of services </li>
<li>Making a hotel reservation </li>
<li>Assisting with visa procedures </li>
<li>Arranging for the transportation: Airport or Hotel pickup </li>
<li>Coordinating with medical insurance company to provide you with cashless services  </li>
</ul>
Having registered with ICC, the patient will be personally assisted and guided through every step of the way, even on the first visit. Your medical file will be ready and waiting at the assigned clinic, thereby short-cutting the process and minimizing your waiting time. Everything we do is designed to make you feel as comfortable as possible. 
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<h2>International Lounge </h2>
Relax in comfort at our International Lounge, designed exclusively for our overseas patients. Enjoy a welcoming space with personalized assistance, light refreshments, and dedicated and dedicated assistance to make your visit seamless and stress-free. 
  
We look forward to serving you; please feel free to contact us. 
E-mail: onestop@phyathai.com 
Tel: +662-617-2444 ext. 2020, 2023, 5222

Transportations

Your Hospital Stay

Nearby Services

Transportations

International Patient Services